IT Services

IT failures can occur without notice. And when they do, businesses often struggle to identify the cause, make the appropriate technology repairs and resolve any effects of the initial issue. Couple this with the ever-present and evolving threats of cyber attacks and security breaches and the IT vulnerability of modern business becomes even more apparent.

As your partner for IT support, Copy Doc Business Solutions can assist with IT needs pertaining to office equipment so that you can focus on your core business initiatives.

We offer support so that IT failures are dealt with as soon as possible. We also aim to eliminate tech hassles so that your IT is reliable, and your business processes remain consistent.

Contact us today to learn more about our IT Support Services

What to expect when your equipment is installed

• Assembly and testing of equipment and accessories.
• Configuration of equipment for specific network architecture
• Connect multifunction copier(s) to an active network.
• Integration of server up to 2 hours of networking
• Will instruct customer on print driver set up
• Install scanning destinations

Our Network Plus Custom Program is designed to provide the network support your organization needs to ensure that your multifunctional copiers are printing, faxing, and scanning effectively in your network. This is an add-on to a service contract on the equipment.

• Installation of new workstations.
• Driver installation and updates.
• Unlimited onsite and remote support.
• Help with printing, scanning and faxing issues as they relate to the multifunction device.
• Firmware updates.